Last updated: August 29, 2025
1. Introduction
Smart Data Way GmbH (“we,” “our,” or “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sdw.solutions or use our services.
This policy complies with the Swiss Federal Data Protection Act (FADP), the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.
2. Contact Information
Data Controller:
Smart Data Way GmbH
Seestrasse 112
8806 Bäch SZ, Switzerland
Email: nicola@sdw.solutions
3. Information We Collect
3.1 Information You Provide Directly
- Contact forms: Name, email address, company information, project details
- Newsletter subscription: Email address
- Service inquiries: Business requirements, technical specifications, project scope
- Communication: Email correspondence, phone calls, meeting notes
3.2 Information Collected Automatically
- Analytics data: Through Google Analytics including IP address, browser type, device information, pages visited, time spent on site
- Cookies: Essential cookies for website functionality, analytics cookies for usage statistics
- Log data: Server logs including IP addresses, access times, referring URLs
3.3 Client Project Data When providing our services (AI Growth Systems, AI Agent Development, Smart Conversion Websites, Product-Led Growth Prototyping), we may process:
- Business data and processes
- Technical specifications and requirements
- Performance metrics and analytics
- Integration data with your existing systems
4. How We Use Your Information
We use your personal data for the following purposes:
4.1 Service Delivery
- Providing AI development and growth system services
- Project consultation and technical implementation
- Customer support and communication
- Performance monitoring and optimization
4.2 Business Operations
- Responding to inquiries and providing quotes
- Newsletter and marketing communications (with consent)
- Website analytics and improvement
- Legal compliance and record keeping
4.3 Legal Basis (GDPR)
- Contract performance: Delivering services you’ve requested
- Legitimate interest: Business operations, analytics, security
- Consent: Newsletter subscriptions, non-essential cookies
- Legal obligation: Compliance with Swiss and EU laws
5. Data Sharing and Disclosure
We do not share your personal data with third parties except:
5.1 Service Providers
- Google Analytics: For website analytics (anonymized data)
- Formspree: For contact form processing
- Email services: For business communication
5.2 Legal Requirements
- When required by Swiss or EU law
- To protect our legal rights or safety
- In case of business merger or acquisition (with notice)
6. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL encryption for data transmission
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
- Employee data protection training
7. Data Retention
We retain your personal data for the following periods:
- Contact inquiries: Until purpose fulfilled or 3 years maximum
- Newsletter subscriptions: Until you unsubscribe
- Client project data: Duration of project + 5 years for legal compliance
- Analytics data: 26 months (Google Analytics default)
- Cookies: As specified in our cookie policy
8. Your Rights (GDPR & Swiss FADP)
You have the following rights regarding your personal data:
8.1 Access Rights
- Request information about data we process
- Obtain a copy of your personal data
8.2 Correction and Deletion
- Correct inaccurate personal data
- Request deletion of your data (“right to be forgotten”)
8.3 Processing Limitations
- Object to processing for legitimate interests
- Restrict processing in certain circumstances
- Data portability for data provided by you
8.4 Withdrawal of Consent
- Unsubscribe from newsletters at any time
- Withdraw consent for non-essential cookies
To exercise your rights, contact us at: nicola@sdw.solutions
9. Cookies Policy
9.1 Essential Cookies
- Website functionality and security
- Form submission and session management
9.2 Analytics Cookies
- Google Analytics for website usage statistics
- Performance monitoring and optimization
9.3 Cookie Management You can manage your cookie preferences at any time:
- Change Settings:
- Revoke Consent:
- Browser Settings: You can also control cookies through your browser settings, though disabling essential cookies may affect website functionality.
10. International Data Transfers
Your data may be transferred to and processed in countries outside Switzerland/EU for:
- Google Analytics (US) - covered by adequacy decisions
- Service delivery requirements
We ensure appropriate safeguards are in place for all international transfers.
11. Children’s Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal data from children. If you believe we have collected such information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by:
- Posting the updated policy on our website
- Email notification for substantial changes
- Updated “Last updated” date at the top of this policy
13. Complaints and Supervisory Authority
If you have concerns about our data processing, you can:
- Contact us directly at nicola@sdw.solutions
- File a complaint with the Swiss Federal Data and Information Protection Commissioner (FDPIC)
- For EU residents: Contact your local data protection authority
14. Contact Us
For any questions about this Privacy Policy or our data practices:
Smart Data Way GmbH
Seestrasse 112
8806 Bäch SZ, Switzerland
Email: nicola@sdw.solutions
Website: sdw.solutions